Zero Risk: No Cure, No Pay Option

See our unlimited FREE training options.

LeanMail takes responsibility for the quality, relevance, and value of the training.

• No sales pressure if you decide not to continue.
  
• Non-refundable or refundable 20% insurance surcharge depending on conditions.
• No-shows are charged the full retail price of the training.

Please carefully read our conditions:

1. Pay Only if Fully Satisfied

   • Guarantee: LeanMail assures the quality, relevance, and value of the first "hands-on" demo training.

   • Opt-Out Option: If you choose to opt out after the first training, you will not be invoiced. This applies to both training and software costs.

   • No Sales Pressure: If you decide not to continue, there will be no obligation or sales pressure.

   2. 20% Insurance Surcharge

   • Application: A 20% insurance surcharge is applicable under this agreement.

   • Non-Refundability: This surcharge is non-refundable 90 days after a pilot or four months after the initial trial.

   • Waiver Option: The surcharge can be waived if you prefer to pay for the training in advance, foregoing the "No Cure, No Pay" agreement.

   3. No-Show Policy

   • Charges: Participants who register but do not attend without prior notification will be charged the full retail price of the training.

   • Notification Methods: Advance notice of non-attendance should be communicated via email to [email protected] or phone +34 696 259 660.

   4. Opt-Out Procedure

   • Notice Requirement: Written notice must be sent within 24 hours after the first training session to [email protected] to opt out of the rest of the training and software.

   • No Charge on Opting Out: Participants who opt out will not be charged for training or software.

   5. Personal Training Option

   • Availability: Personal training is available, subject to the same terms as mentioned above.

   6. Rebooking Policy

   • Notice Requirement: Rebooking requests are accepted with a minimum of 24-hours’ notice.

   • Conditions: Participants can be re-booked without extra fees into ad-hoc (mixed organizations) groups, subject to availability.

   • Rebooking Deadline: Orders must be re-booked within 90 days; otherwise, the training will be invoiced regardless of attendance.