LeanMail is a Microsoft Outlook Add-In designed to make working in Outlook more effective and efficient by bringing forward buried Outlook features, creating workflows, filters, automations and adding features that offer the user greater control over managing email. 

It is created using Microsoft’s VSTO technology.  The Add-In consists of fully managed code, which gives it outstanding stability and reliability.

The installer for LeanMail uses the Microsoft Windows Installer (MSI) format for a safe and easy installation that also lends itself well to deployment systems.

The LeanMail Add-In is installed into Program Files directory by default.

The log file which is used for diagnostics and troubleshooting is placed in LeanMail directory, which is a subdirectory of Application Data directory of current user.

Our add-in resides in Outlook and has not outside connection to any servers or other software except for pinging our license server.

LeanMail uses industry-standard encryption (HTTPS) to communicate with its license server to validate the license used for each client. This connection is only used for license validation and has no provision for running code on the client; therefore, there is no possibility for a client to be compromised through LeanMail. Additionally, the only user information stored on the license server is the user contact information used for license validation and so there is no possibility of the leaking any information stored in Outlook.

On the other hand, we do send out updates on a semi-annual (more or less) basis.

No, since LeanMail is client-based, you can have as few as one person using LeanMail, though our typical license agreement requires a minimun number of licenses depending on the size of the organization.

While some very basic features could be configured, without the extra coding, the incomplete result would be analogous to a half-built bridge, and therefore of insignificant value.  Also, LeanMail is as much a method as it is a software product. Following the method would not be possible without the various proprietary and hybrid tools being in place.

The software is easily removed in the same fashion any other application is removed.  Since all data resides in Outlok, there is no possibility of losing or damaging data.  The user will simply have to change a view setting to return to their previous set-up.

This is a basic add-in that will filter, automate functionality, will add folders and some workflows. So it does not change the landscape of outlook or anything to the backend.

It pings the leanmail license server. It does not send emails or any other information to a server.

This runs as the local user - on the endpoint - so outside of that no one else would have access. The software also has a mobile version - IOS app.

LeanMail sends updates via a link to the user 2-4 times per year. A user will need admin rights to install new versions.  IT departments can also push out new versions if they wish.

LEANMAIL END-USER LICENSE AGREEMENT FOR THE LEANMAIL ADD-IN

IMPORTANT - READ CAREFULLY

This non-exclusive End-User License Agreement ("EULA") is a legally binding agreement between you ("PURCHASER") and LEANMAIL ApS for the LeanMail Add-in, herein referred to as "SOFTWARE PRODUCT". By using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, you are not authorized to install and/or use the SOFTWARE PRODUCT.

SOFTWARE PRODUCT LICENSE

1. Grant of License
• Installation and Use: You may use this SOFTWARE PRODUCT on servers. LEANMAIL ApS reserves all rights not expressly granted to you.
• License: The SOFTWARE PRODUCT is only licensed to you on a year-to-year basis. You may not transfer the rights under this EULA. The SOFTWARE PRODUCT may not be sold, sublicensed, leased, or lent unless explicitly agreed in writing by LEANMAIL ApS or an appointed representative.

1. Description of Other Rights and Limitations
• Limitations on Reverse Engineering, De-compilation, and Disassembly: You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law.
• Separation of Components: The SOFTWARE PRODUCT is licensed as single modules. Its component parts may not be separated.
• Upgrading: Upgrades to the SOFTWARE PRODUCT are included at no additional cost as part of owning a license.
• Duration and Termination: This license is valid until terminated. LEANMAIL ApS may terminate this EULA for non-compliance, with formal notification sent via email. In such an event, you must return or delete all copies of the SOFTWARE PRODUCT within ten (10) business days from the email notification.

1. Maintenance
• Upgrades or new versions of the SOFTWARE PRODUCT are included at no additional cost. Training in the new upgrades or versions is not included.

1. Copyright
• All title and copyrights in and to the SOFTWARE PRODUCT are owned by LEANMAIL ApS or its suppliers.

1. Limited Warranty
• LEANMAIL ApS’ entire liability and your exclusive remedy under the warranty shall be either (i) return of the license fee paid and received by LEANMAIL ApS for the SOFTWARE PRODUCT, or (ii) repair or replacement of the SOFTWARE PRODUCT.

1. Disclaimer of Warranties
• THE SOFTWARE PRODUCT IS PROVIDED "AS IS AND WITH ALL FAULTS", AND ALL OTHER WARRANTIES AND CONDITIONS ARE DISCLAIMED.

1. Limitation of Liability
• LEANMAIL ApS’ entire liability shall be limited to the amount actually paid for the software, not including annual license and support fees. Formal notification of termination will be made via email.

Regarding concerns over the absence of independent third-party certifications like SOC2/3 or ISO 27001.

 LeanMail is a small .msi file that doesn't store any user data, doesn't have memory, and only connects to our license server for activation purposes. Given its nature, LeanMail does not directly interact with any sensitive information or connect to external servers that could compromise data security. As a result, traditional certifications like SOC2/3 or ISO 27001, which are primarily designed for assessing the security of systems that handle sensitive data, are not directly applicable to LeanMail.

LeanMail does not have any data control or storage functionalities. It does not store, retain, or control any user data, including email content or attachments. LeanMail is designed to operate within the existing infrastructure of your chosen email service provider, and all data remains securely stored within their systems.

As a result, any legal archiving requirements or obligations related to your email content would be governed by your email service provider's policies and capabilities. LeanMail does not interfere with or impact your email service provider's archiving procedures. It simply provides additional features and functionality to help streamline your email management process.

To ensure compliance with legal and regulatory obligations, we recommend reviewing and understanding the archiving capabilities and policies offered by your email service provider. They typically have provisions in place to facilitate data retention and archiving for future litigation or other legal requirements.

We understand the importance of data control and legal compliance, and we want to assure you that LeanMail does not store or control any user data, including for legal archiving purposes. If you have specific concerns or requirements regarding data archiving, we recommend consulting with your email service provider directly to ensure you have a comprehensive understanding of their archiving capabilities.

Fourth, access to Outlook by 3^rd party, exponentially increases our exposure to data exfiltration by the 3^rd party without any binding agreement.

Again, it is important to note that LeanMail does not have access to or interact with the content or data within Outlook. It operates as an additional layer of functionality that integrates seamlessly with Outlook, providing users with advanced features for email organization, prioritization, and efficiency.

To further emphasize this point, it is akin to putting a protective cover on an iPhone. The protective cover does not have access to the data or content on the phone; it is simply an external layer that enhances the phone's functionality and safeguards it from physical damage. Similarly, LeanMail acts as an extension of Outlook without accessing or compromising the underlying data.

We understand the criticality of data security and the need for assurance when selecting software solutions. We are proud to highlight that we have been serving Fortune 500 companies for nearly two decades, demonstrating our commitment to security and privacy. Our longstanding presence in the industry speaks to the trust placed in our software by large organizations with rigorous security requirements.

Furthermore, to maintain the highest level of security, we recommend ensuring that your Outlook and LeanMail installations are kept up to date with the latest security patches and updates. This helps ensure the overall security posture of your email ecosystem.

We value your security concerns and want to assure you that LeanMail does not introduce any additional risk of data exfiltration. It is designed to enhance productivity and provide a seamless experience within Outlook, without compromising the security of your data.

LeanMail is designed as a lightweight email management tool that does not store or change any user information. It primarily focuses on improving productivity and enhancing email workflows, without interacting with the content or data within the emails themselves. As a result, there is no need for LeanMail to include specific information protection requirements in its Terms of Service.

 While we reserve the right to update our Terms of Service to reflect any necessary changes, these updates are typically done to improve user experience, address legal requirements, or enhance the security of our services. However, we value our customers' feedback and are open to considering suggestions or concerns when making updates to our Terms of Service.

It's essential to emphasize that since LeanMail doesn't save or modify any user information, the software itself does not pose a risk to the security of your data. It acts as a tool that enhances your existing email client, offering features such as email prioritization, organization, and efficiency. Your email content remains securely stored within your email service provider's infrastructure, and LeanMail operates within the boundaries of your chosen email platform.

Guide to Uninstalling LeanMail (mykajabi.com)